Timus Quick Setup Guide
Timus is designed to be easy-to-deploy, easy-to-manage, and easy-to-consume. This guide explains how to quickly set up the system for a new customer and start using it.
Key Components for Setup
There are three key components for configuring the system for a customer.
Timus Partner Portal Timus Partner Portal enables Timus partners to manage their customer accounts, customer subscriptions, and billing transactions easily. This multi-tenant and self-service portal is a single pane of glass for partners to onboard and manage their customers in a centralized fashion.
Timus Manager Timus Manager is a cloud-based management console that allows you to configure and monitor the whole customer system in one place. This is where the configurations like end user accounts, firewall rules, zero-trust network access policies, gateway settings, and IPsec tunneling connectors are done. This management console also offers deep visibility into network activities and suspicious events through automated reports, effectively reducing human errors. With its intuitive user interface, Timus Manager is designed to be easy to use, even for non-experts.
Timus Connect Application Timus Connect Application is a cross-platform client application that must be installed on end-user devices for zero-trust network access. The app takes all or part of the user traffic to the Timus gateway(s) dedicated to the customer through an encrypted tunnel. The app can intelligently select the fastest available gateway for connection. The end user does not need to make any configurations as the app settings and the software updates are automatically downloaded from the Timus servers.
A Timus Partner Portal account is created for a Timus partner after the required agreements are signed.
A Timus Manager account is created for a customer automatically after the partner creates a customer account in their partner portal.
For the end users to be able to use the Timus Connect application, their accounts must have been created inside the Timus Manager. When their accounts are created, end users get an email to activate their Timus accounts. When they activate their accounts, they get instructions on how to download the app.
Initial Steps Before the Setup
The following steps must be completed before configuring a new customer’s Timus system:
Timus partner creates a new customer account in their Timus partner portal account.
The customer’s contact person receives an email containing instructions on how to activate their Timus Manager administrator account and set a password. This is the Timus Manager account to which the customer’s contact person can log in as a super administrator.
After the customer activates their Timus Manager account, the partner assigns desired Timus subscriptions to the customer’s account from their partner portal account.
Once the steps above are completed as described it is time to go into Timus Manager and start configuring the system for the customer. There are two ways to log in to Timus Manager for the new customer: 1) With the customer’s super admin account that they activated and set a password 2) With the single sign-on feature through the partner portal.
Configuring the System in Timus Manager
When you log in to Timus Manager for the first time, you will be greeted with a welcome screen. Simply click the "Let's Get Started" button to continue, and you will see the dashboard screen with the quick setup guide pop-up window activated.
If you encounter a red warning text at the top of the screen that starts with "You have no active subscriptions..." after logging in, this indicates that a Subscription has not been added to your account and has not been activated by your managed service provider.
Please contact your managed service provider for assistance.
Steps of A Typical Setup in Manager
Step 1: Invite Users
Timus is a user and identity-oriented security platform. Inviting users is the initial step of the setup. Create users to let them start using Timus.
Step 2: Create Sites for Secure Connections
Create sites to screen user traffic and securely connect users to the internet.
An internet-connected gateway is created for the customer in the selected data center region. Timus Connect application will take all or part of the user traffic to this gateway through an encrypted tunnel.
The number of sites that can be created depends on the subscriptions, so you will get a warning if your subscription must be extended to create a new site.
Step 3: Add Firewall Rules
Create firewall rules to grant least privileged access to your company resources. You can restrict access to certain resources or websites through firewall rules.
Step 4: Define Zero Trust Sign-In Policies
Timus ZTNA policies allow you to remove implicit trust, and restrict access to your network based on user and device context and behaviors. Verify users with adaptive multi-factor authentication and behavior-based risk analysis according to Zero Trust Security policies.
Step 5: Enable Integrations
You can create efficient business processes by using the integrations of Timus platform. For example, to integrate an Identity Provider with Timus, go to the Settings > Integrations page on the left menu.
Here is a list of Identity Providers and Applications you can integrate with your Timus network using Timus Manager:
Step 6: Create Roles and Admins
Create new administrators and define their roles to have least privileged access to your system’s management console.
Monitor the Audit Logs of your Timus Manager administrators on the Settings>Administrators>Audit Logs page.
Step 7: Create Automated Reports
Create automated reports to gain comprehensive insight and analysis. These reports can be accessed on-demand or can be scheduled and sent to any desired recipients through email.
Note that in order to make the configurations mentioned above, your Timus Manager admin account must have the required permissions for those tasks. You can check administrator roles in Settings > Administrators > Roles & Permissions page.
While completing the steps for the initial setup, please also refer to our Technical FAQ for more details.
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