Agent Profiles

This article explains the process of creating and managing Agent Profiles on the Users & Teams page.

• To manage the Agent Profiles, you can go to Users & Teams > Agent Profiles and you can click on 3 dots to edit the Default Agent Profile or you can create a new Agent Profile if needed.

• Once you click on 3 dots to edit the Agent Profile, you will see 5 tabs, Source, Windows, MacOS, Android, iOS.

Source

• All users, all teams and all tags will be selected automatically here for you. Also, you will not be able to take any actions on any fields here but Description field, because this is a Default Agent Profile.

• Once you create a new Agent Profile, you are able to change all the fields however you want

  

Windows and MacOS:

• You can decide the Tunnel Protocol, WireGuard or OpenVPN, as default here.

• If you want to let the users decide the options such as Tunnel Protocol, you can click on User can modify. As long as User can modify has been marked, the users will be able to decide the options.

• If you don't want to let the users decide the options, you can keep User can modify unmarked so that you will be able to force them to use whatever you have decided on the Agent Profiles

• Start on boot: When enabled, the Timus Connect App will start when the device boots.

• Connect on application start: When the device is turned on, it will automatically connect to the selected or last connected gateway.

• Always-on VPN: Enabling Always-on VPN will allow admins to control users' ability to disconnect VPN in Timus Connect app. 'Users cannot disconnect' means users cannot disconnect. 'Users can disconnect with admin approval' means users must submit a request to disconnect, and admin must approve the request. 'Users can disconnect without admin approval' means users must submit a request to disconnect, and request is automatically approved, without the need for admin approval. One request is valid for one disconnect only.

  
• You can see the admin approvals for Always-on VPN on the page Insights -> Alerts -> Requests.

• Productivity tracker: If this is enabled, application usage tracking of the user will be enabled. Otherwise tracking will be disabled.

Start on boot, Connect on application start, Always-on VPN and Productivity tracker options are only available on Windows and MacOS.

Android and iOS:

• You can decide the Tunnel Protocol, WireGuard or OpenVPN, as default here.

• If you want to let the users decide the Tunnel Protocol, you can click on User can modify. As long as User can modify has been marked, the users will be able to decide the Tunnel Protocol.