Manage Users

This article contains guidance on managing users, executing bulk actions, and resetting passwords.

Users and Teams Bulk Actions

• You can select multiple users on the Users tab on the Users & Teams page and take the desired action on the users at the same time.

• To take bulk action on multiple users, click Users & Teams in the left-side navigation.

• The Users tab appears. From this screen, select the users you want to take action on.

• The bulk Actions menu appears above the devices list. Select the action you wish to take (Reset Password, Reset 2FA, Ban/Unban, Delete) from the Actions drop-down menu:

Edit Settings

Account Status

• Keep Existing Settings: This action will not affect the status of the selected users.

• Activate All: The status of the selected users will be set as active.

• Deactivate All: The status of the selected users will be set as inactive.

Team

• Keep Existing Settings: In this case, you do not need to make a selection.

• Replace All with: Select a team from the dropdown menu. This team will be assigned to all users, including unassigned users.

• Remove These from All: You can select more than one team from the dropdown menu on the right. The selected teams will be removed from the selected users, and these users will be classified as unassigned in your network after saving the changes.

Tags

• Keep Existing Settings: The existing tags of users in your network will not be affected by this action.

• Add to Existing: The existing tags of users in your network will not be affected by this action. In addition to these tags, the tags you choose from the dropdown menu below will be included in the user's account.

• Replace All with: The existing tags of the selected users will be replaced with the tag you choose. However, the automatically assigned tags of the users you synchronize with Timus using Integrations will not be changed.

• Remove These from All: These tags will be removed from the selected users.

Allowed Sites

• Keep Existing Settings: The existing sites of users in your network will not be affected by this action.

• Add to Existing: The existing sites of users in your network will not be affected by this action. The site you select will be added alongside the current sites of the selected users.

• Replace All with: The current sites of the selected users will be replaced with the site you select from the options provided.

• Remove These from All: These sites will be removed from the selected users.

Ban/Unban

With the 'Ban/Unban' action, you have the ability to restrict users from accessing your network. Whether it is for a specific duration, custom or an permanent period, you can prevent individuals from entering your network.

This functionality can be used for both individual users and multiple users.

Reset Password

Selecting the 'Reset Password' action will reset the password for the selected users. An email will be sent to guide them through the process of creating a new password.

Reset 2FA

Selecting the 'Reset 2FA' action will reset the two-factor authentication code for the chosen users. Timus will then send an email to guide them through the process of setting up two-factor authentication.

The user sign-in policies in Zero Trust Security require users to use two-factor authentication.

Drop Connection

You can manually activate the 'Drop Connection' action if you detect any suspicious activity. This will safeguard your network's security by quickly responding to potential threats.

Delete

You can delete multiple users from your network all at once using the 'Delete' action.